Parts Return Policy**
If for any reason you are not completely satisfied with your parts purchase,
simply return the unused product in to us for a full refund of the purchase price*
within 30 days of receiving your order.
*Shipping charges are not refundable
**Does not apply to Engines, Transaxles, Transmissions, Decks, and Baggers. Please Call before hand if you are not sure of the part you are ordering.
**Please Note: Items classified as "Whole goods" are non returnable, but do offer Manufacturers Warranties. This includes Engines, Short blocks, Baggers, Accessories, Transaxles and Transmissions. Please call Customer Service when placing orders for these items to make sure you have the right product for your model.
If you have installed the product and it does not live up to your expectations, No Problem!
Our Customer Service staff is trained to assist you with a warranty claim to replace the defective part.
Warranty coverage varies with the Manufacturer , but most of them cover parts for 1 Year.
Generac Warranty is void if not installed by an authorized/certified Generac Technician.
Hydro-Gear Warranty is void if not installed by an authorized/certified Hydro-Gear Technician.
Please Call us if you have any questions. 205-669-2500
Please call (205)669-2500 and get an authorization number before shipping a product back.
It will help us track your package so we can speed up the return process.
Sorry, no returns after 30 days will be accepted, but we will help you with any Warranty issues that arise for the length of the Manufacturers Warranty.